1. How to order.
We will contact you necessarily to clarify the details of the order. Most of our instruments are made by order. I.e. you can choose the design, the scale and other options for your own taste. All instruments are handmade - this means that it takes some time to build, tune and decorate GUDA for you. We have a list for orders and the waiting time is commonly 2-4 weeks (for Neo and Guda 2.0 models) and just about 5 days for Freezbee. We are working hard and trying to build instruments as soon as possible.
2. How to pay
Like most of handpan and tongue drum makers we are working on a prepaid basis. We guarantee high quality order fulfillment and timely delivery. We already made and sent hundreds of instruments and the good feedback from our customers are the best recommendation for us.
In addition, we not only develop, build and sell musical instruments, we are actively involved in the community of handpan and tongue drum builders and players, all participants of Zen-percussion and GUDA TM are well known among musicians and makers. We appreciate our reputation is much higher than the money
The payment can be made in several ways:
- Credit Card
Western Union, Moneygram - preferred method of payment for all non-Ukrainian customers. WU transaction is quick, within a few minutes. Low commission (2.5%). All you need to fill out - the name, phone number and the recipient's country
- Privat24 - the most convenient way for Ukrainian customers
- Webmoney - cheap and instant (for Ukrainan and Russian customers)
We sell and ship our insturments worldwide. For Ukranian shipping, we use the services of the Nova Poshta. We send our instruments to all other countries by means of international carrier EMS or UPS.
In most cases, the delivery takes 4-7 days EU countries and America, China and other countries. We can calculate the exact shipping cost if you let us know your address. Normally, the delivery of a single instrument in the EU countries is about $70-85$, in the United States - about $75-100$. Shipping of more than one instruments is considerably more profitable